Ahead of the busy festive period, TV Licensing is working to help customers protect themselves against being scammed.
They are asking people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from TV Licensing.
STOP – Scammers will attempt to trick you into giving away your personal or bank details. Always be wary of letters, emails, texts or phone calls that promise you money or a refund.
CHECK – Has the sender spelt your name correctly, and are there any grammatical errors? You should also make sure they have included the correct licence number, which you can check on the TV Licensing website.
ASK – If you are ever unsure about a communication you have received, it is always best to ask someone – perhaps a friend or trusted advisor. You can go to the TV Licensing website and sign in to your licence at tvl.co.uk/yourlicence to check if anything is wrong or call TV Licensing on 0300 303 9695 to speak with someone who can help.
Already entered your personal details on a suspicious site?
Report it to Action Fraud or call them on 0300 123 2040. If this included card or bank account details, talk to your bank immediately.