Call us
The quickest way to access our service is to contact us via telephone.
Our team are ready and waiting to take your call. During the call we will strive to assist you as much as possible, so please make sure that you have all relevant information / documents to hand.
General Advice
Available Monday to Friday, 10am to 4pm. Calls are free to this number.
Universal Credit
National helpline for people making their first claim for Universal Credit.
Open Monday to Friday 8.00am-6.00pm.
Consumer Helpline
Email us
Our advice team can help you to resolve your query via email.
To help us to find the best way to help you, please provide us with as much information as possible in your email and feel free to attach any supporting documents.
Need Debt and Money Advice?
If you need debt and money advice then email us today to book a free, impartial and independent appointment with a Money Adviser.
Need Energy advice?
If you’re struggling to pay your energy bills then email us today to book a free, impartial and independent appointment with an Energy Adviser.
Visit our outreach locations for face to face advice
During the session our friendly team will complete a short assessment of your situation and if possible, provide you with information and support you to research your query online.
If further help or advice is needed, you will be contacted via telephone to arrange a follow up appointment.
Opening Times:
Monday 9:00am to 4:00pm
Opening Times:
Wednesday & Friday 9:30 to 11:30
Opening Times:
Monday 9:00am to 4:00pm
Opening Times:
Wednesday 9.00am to 4.00pm
Opening Times:
Tuesday and Thursday
9:00am to 4:00pm
Sleaford Family Hub
Sleaford Children & Young People’s Centre,
North Kesteven District Council Offices, Kesteven Street,
Sleaford, Lincolnshire, NG34 7EF
Opening Times:
Monday 9.00am to 3.30pm
Pre booked appointment locations
Sleaford Office
North Kesteven District Council Offices, Kesteven Street, Sleaford, Lincolnshire, NG34 7EF
If you would like to speak to a member of our team, please phone our adviceline number: 0808 278 7942. We will complete a short assessment of your needs to find out the best way to help you
📞0808 278 7942
(Available Monday to Friday, 10am to 4pm. Calls are free to this number.)
Reasonable Adjustment Policy
Citizens Advice Mid Lincolnshire (CAML) is committed to ensuring that people with disabilities and long-term conditions are not disadvantaged in accessing our services. To this end we will make Reasonable Adjustments to ensure our services are fully inclusive and accessible to all.
If you require this document in a different format please send your request by email to admin@citizensadvicemidlincs.org.uk and we will consider your request and get back to you in 5 working days.
Online
Visit the main Citizens Advice website
Where online web chat is available.
Or click one of the buttons to head to the relevant advice page on the public information site.
Authorised and regulated by the Financial Conduct Authority. FRN: 617514
Charity registration number: 1111681. Company number: 05449108
Registered office: Municipal Buildings, West Street, Boston, PE21 8QR
