Research & campaigns
We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.
By sharing your
stories and your
experiences, you
can help affect
change for others.
Our voice is added to national campaigning and lobbying enabling Citizens Advice to effectively champion for social justice and get laws and policies changed for the better.
If you have been affected by one of the issues below that we are currently gathering evidence for then share your story with us today by clicking the button below and completing an anonymous form.
We are currently gathering evidence on
The Impact of IVA poor practice
We are currently gathering evidence on the impact of IVA poor practice such as misleading advertising and advice and problems resolving complaints for the Insolvency Service review of personal insolvency, expected in summer 2022. We are also gathering evidence about...
The Council Tax Rebate Scheme
We are currently gathering evidence on The Council Tax Rebate Scheme - especially issues accessing the rebate. If you have been effected by this then please share your story with us by filling out our anonymous email contact form below. Share your story
Coronavirus scams
Unfortunately, we've seen an increase in scams since the beginning of the pandemic, so it's good to be thinking about the steps you can take to help protect friends and family. Common scams we're seeing are about bogus testing kits, coronavirus...
From Jan 2020 to Jan 2021
14,679
Issues dealt with
3493
Clients helped
We run three awareness campaigns every year to promote our advice around consumer issues, saving money on energy bills and raising awareness of scams and frauds.
> Scams Awareness Fortnight
> National Consumer Week
> Big Energy Saving Winter
National Consumer Week
Big Energy Saving Winter
Scams Awareness Fortnight
Authorised and regulated by the Financial Conduct Authority. FRN: 617514
Charity registration number: 1111681. Company number: 5449108
Registered office: The Advice Centre, Money's Yard, Carre Street, Sleaford, Lincolnshire, NG34 7TW