By sharing your
stories and your
experiences, you
can help affect
change for others.
Your stories will help us identify where policies aren’t working, and help us to spot emerging problems early.
Our voice is added to national campaigning and lobbying enabling Citizens Advice to effectively champion for social justice and get laws and policies changed for the better.
If you have been affected by one of the issues below that we are currently gathering evidence for then share your story with us today by clicking the button below and completing an anonymous form.
Complete all the details on our email contact form to share your story
We are currently gathering evidence on
Coronavirus scams
Unfortunately, we've seen an increase in scams since the beginning of the pandemic, so it's good to be thinking about the steps you can take to help protect friends and family. Common scams we're seeing are about bogus testing kits, coronavirus...
We gather evidence locally that;
• Highlights particular unfairness
• Has had an impact on our clients
• Reflects a problem that is new or something not seen before
Campaigns
We run awareness campaigns throughout the year to promote our advice around consumer issues, saving money on energy bills and raising awareness of scams and frauds.
The Citizens Advice National Office, located in London works directly with organisations, ombudsmen, regulatory bodies and government to influence them to improve their policies and practices that negatively affect many of us living in the UK.
Authorised and regulated by the Financial Conduct Authority. FRN: 617514
Charity registration number: 1111681. Company number: 5449108
Registered office: Municipal Buildings, West Street, Boston, PE21 8QR
