Research & campaigns
We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.
By sharing your
stories and your
experiences, you
can help affect
change for others.
Your stories will help us identify where policies aren’t working, and help us to spot emerging problems early.
Our voice is added to national campaigning and lobbying enabling Citizens Advice to effectively champion for social justice and get laws and policies changed for the better.
If you have been affected by one of the issues below that we are currently gathering evidence for then share your story with us today by clicking the button below and completing an anonymous form.
Complete all the details on our email contact form to share your story
We are currently gathering evidence on
TV Licensing scams
Ahead of the busy festive period, TV Licensing is working to help customers protect themselves against being scammed. They are asking people to STOP – CHECK – ASK if they receive any suspicious communications that appear to be from TV Licensing. STOP – Scammers will...
Consumer Awareness
What are my rights when shopping online?What can I do if something goes wrong?Stay on the lookout for scams When shopping from a business seller online, if something’s gone wrong with a purchase you might be entitled to a refund, repair or replacement. If you bought...
Housing
Citizens Advice is helping more and more people with housing issues. Disrepair and maintenance issues are one of the biggest problems for both private and social rented tenants.The process of getting your landlord or letting agent complete repairs in a timely manner...
Debt
Debt is one of the biggest issues facing our clients. Millions of people are building up debt just to get by, with no way of repaying what they already owe. Debt used to be associated with credit. But now it can be arrears on household bills, energy and council tax,...
Are you worried about Energy Bills?
Are you concerned about Energy Bills? Our energy advisors are helping local people throughout the year. You can get in touch either by: Emailing us at energy@citizensadvicemidlincs.org.ukPhoning our adviceline on 0808 278 7942Attending one of our Boston Drop In...
Reach Out Project
We are excited to be starting our 'Reach Out Project' which supports those struggling with mental health and aims to prevent suicide. A unique aspect of this project is that clients will be assisted by one advisor who will address all enquiry areas.The project will...
We gather evidence locally that;
• Highlights particular unfairness
• Has had an impact on our clients
• Reflects a problem that is new or something not seen before
Campaigns
We run awareness campaigns throughout the year to promote our advice around consumer issues, saving money on energy bills and raising awareness of scams and frauds.
The Citizens Advice National Office, located in London works directly with organisations, ombudsmen, regulatory bodies and government to influence them to improve their policies and practices that negatively affect many of us living in the UK.
Authorised and regulated by the Financial Conduct Authority. FRN: 617514
Charity registration number: 1111681. Company number: 5449108
Registered office: The Advice Centre, Money's Yard, Carre Street, Sleaford, Lincolnshire, NG34 7TW
